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What stupid stuff are we doing?

Why are we doing this? As a business leader, one of the things I always marveled at was how much crap creeps into a business operation over time. Processes go out of date (and become void of any...

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Confidence & Your Personal Brand

The Webinar: This month’s Business Leaders’ webinar was on CONFIDENCE & YOUR PERSONAL BRAND If you missed it you can Download the Podcast or Download the whole Webinar (which includes the...

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3 Questions: How effective are you at work?

How am I doing? Once a quarter or so, I find it valuable to step back and ask: How am I doing? Otherwise, you can end up consumed by work for years at a time, and not be really happy, or not be really...

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10 easy ways to network in the real world

Getting Real Linkedin, Facebook, and other social networking tools are fine, but they don’t do the work for you. To put real value in your network (and stay connected to people who are not online) you...

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Succeeding with Virtual & Remote Teams

The Webinar: This month’s Business Leaders’ webinar was on SUCCEEDING WITH VIRTUAL & REMOTE TEAMS If you missed it you can Download the Podcast or Download the whole Webinar (which includes the...

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BMW Bad Service – The Sequel

Previously…Free service you don’t like Awhile back I wrote an article about how BMW “pseudo-service” repels customers. For those that did not read the prior article, the gist is that as an owner of a...

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The accidental expert

I was recently telling a story about a time in my career that turned out to be kind of life changing. The set up: I was always too young for the jobs I had. My peers were often 15 or more years older...

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Leading Business Transformation

The Webinar: This month’s Business Leaders’ webinar was on LEADING BUSINESS TRANSFORMATION If you missed it you can Download the Podcast or Download the whole Webinar (which includes the presentation,...

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Failure is the key to delegating

Delegating is not just about assigning work. Delegating is about making sure that the right work gets done at the right level, and making your team more capable. As a leader, you always need to think...

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Do one thing differently this year

Happy New Year everyone! Too busy I told this story in a recent member call… It was when I got my first real executive job. I was reporting directly to the GM of a billion dollar business. I had...

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Consensus or Command? Neither works!

The wrong terms Throughout my whole career I kept hearing discussions about consensus vs. command and they always rubbed me the wrong way… What actually works was never such a mystery to me. The...

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Lesson from the dogs…

Lesson from the dogs About a year ago, I went dogsledding in Canmore, Canada. It was great. And ever since then, when I have a discussion with an executive about their organization, I think back to...

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Effective Career Development

Career Development is one of those things that often gets a lot more talk than action. It typically is a very highly ranked “want” on employee surveys. As a manager, Career Development is tough to...

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Stakeholders and Sponsorship

The Webinar: This month’s webinar was on STAKEHOLDERS & SPONSORSHIP If you missed it you can Download the Podcast or Download the whole Webinar (which includes the presentation, and useful...

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How well do you invest your time?

What is time management? Somebody recently asked me, “what do you mean by time management”? My answer is this: Time management is refusing to waste too much time on low-value, low-enjoyment...

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How to become more valuable

Since this month’s upcoming webinar is on Developing Strategic Habits, I wanted to talk how becoming more valuable and being more strategic are connected. What do I mean by “being strategic”? The...

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Succession Planning: Take my job, please…

What is a good succession plan? I find it interesting is that most companies do one of two extremes when it comes to succession planning: 1.  Nothing at all 2. A very cumbersome process with lots of...

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Developing Strategic Habits

The Webinar: This month’s webinar was on DEVELOPING STRATEGIC HABITS If you missed it you can Download the Podcast or Download the whole Webinar (which includes the presentation, and useful worksheets...

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Making your work-from-home policy work

Now that the dust has settled a bit about Marissa Meyer’s controversial “no working from home” policy at Yahoo!, I thought I’d weigh in. Many companies provide work-from-home options. Employees love...

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Building your brand without bragging

“But I am humble” You need to be viewed as credible if you want to be highly effective and get the recognition, resources, and trust you deserve. But you can’t be credible if you are invisible. Humble...

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